Shipping policy

PRODUCTION TIME FOR SHIPPING

In stock items will ship within 72 hours, fully insured, signature required.  

If you have any urgent shipping requests, please contact us and we will try our best to rush your order.

INTERNATIONAL ORDERS

For international orders on AlexandraMae.com, please be aware that customers are responsible for any taxes and duty fees incurred during customs processing. As these charges are determined by each country's customs regulations, we are unable to pre-calculate them for you.

If you encounter any difficulties placing your order or require information on delivery timelines, please reach out to us. We are committed to assisting you in any way we can.

We would love to offer our products globally, however there are certain countries where shipping fine jewelry is prohibited by law. Please refer to the list of countries we currently ship to below. If your country is included and you encounter issues placing your order, please contact us for further assistance.

 

ALL ORDERS

Please note that we are not liable for items damaged or lost during transit, and all jewelry is shipped with insurance for your convenience, and to protect your purchase.

All our rings are sized according to standard US measurements. If you're unsure of your US size, we recommend getting measured by a local jeweler. 

NOTE: Our  jewelry is non-returnable unless an error was made on our part.